The different ways to contact Urban Campus team.
🚨 Emergency
Facing an emergency? Have a look here!
🏠 Subscriptions, extra-services, or payments
You can access your member area to extend or terminate their subscription, add or cancel extra-services, find out about the next payments, update the payment method, download contracts and receipts, etc.
If you still want to contact us, please contact the Support team: send an email to support@urbancampus.com or fill up the support form (in your member area or in the community app).
🛠 Operations and maintenance issues in our spaces
Do you need to report anything that is broken or not working properly? Note that it is your obligation as a tenant to report damages.
Please contact the Support team: send an email to support@urbancampus.com or fill up the support form (in your member area or in the community app).
We will try to respond ASAP depending on the priority.
💃🏽 Community requests
Are you interested in organising or participating in an event? Do you feel creative about new ways to enhance your experience in the community?
Contact the Community team: send an email to community@urbancampus.com or write to the Head of Community or your Campus Manager in the community app.