Some service providers for Massy - Atlantis
To ensure your comfort and responsiveness in case of an emergency outside of our Support opening hours, we are providing the contact details of a few service providers that may be useful to you.
As a reminder: 💌 Contacting Urban Campus team
Of course, we remain your primary point of contact for both non-emergencies and emergencies and are available for any other requests.
Our Support service opening hours:
- Monday to Thursday: 9.00 – 12.30 & 13.30 - 17.30
- Friday: 9.00 – 12.30 & 13.30 - 17.00
⬆️ Elevators - Schindler
Emergency service phone: 09 69 365 366
Emergency service email: service-client.fr@schindler.com
When calling, please provide the unit number, located at the top right of the elevator (e.g., 11759368). Please note that each number is unique.
🚗 Parking gate - Fermatic
Service call phone: 01 34 78 55 40
Emergency service email: depannage@fermatic.fr
Contract: CEO10869
Customer Code: 5770
Unit: 26078
🔥 Heating and hot water - Sofratherm
Emergency service phone: 01 46 97 71 11
Emergency service email: contact@sofratherm.fr
Contract: SO-2409-040